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StoryYou
Privacy Policy

A legal disclaimer

This Privacy Policy is for general information purposes only and does not constitute legal advice. Privacy laws vary by country, state, and region, and your rights may differ depending on where you live.

 

Nothing in this policy is intended to override or limit any rights you may have under applicable data protection or consumer protection laws (such as GDPR, CCPA, or other similar regulations). If you are unsure how those laws apply to you or to StoryYou, please consult a qualified legal professional in your jurisdiction.

 

By using our website, purchasing a narrative, or submitting a questionnaire, you acknowledge that you have read this Privacy Policy and consent to the practices described here, subject to your rights under local law.

The Basics - What We Collect & Why

Who “we” are

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“StoryYou,” “we,” “us,” and “our” refer to [StoryYou / Soulvaya Labs, INC], the operator of this site and the provider of StoryYou narratives.

What information we collect

 

We only collect the information we need to deliver your StoryYou experience, including:

 

  1. Contact information – such as your name and email address so we can send you questionnaires, your completed script and audio, and respond to support requests.

  2. Order information – such as the products you purchase, transaction IDs, and basic billing details (payment processing is handled by third-party providers like Stripe/PayPal/Wix Payments; we do not store your full card details).

  3. Questionnaire responses – your written answers, preferences, and any personal details you choose to share (e.g., goals, emotional states, life situations). These are used solely to create your personalized narratives.

  4. Technical data – such as device type, browser, IP address, and basic usage stats (via tools like Wix Analytics or similar) to maintain and improve the site.

Why we collect it

 

We use your information to:

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  • Process purchases and deliver your script + audio

  • Personalize your StoryYou narrative based on your questionnaire answers

  • Communicate with you about your order, questionnaires, and support

  • Maintain and improve our website, products, and customer experience

  • (If you opt in) send occasional updates, new offerings, or promotions related to StoryYou

 

 

We do not sell your personal data to third parties.

How We Use, Protect & Respect Your Data

How we use your questionnaire answers

 

Your questionnaire answers are the heart of the product. We use them to:

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  1. Draft your personalized script

  2. Generate and record your audio narrative

  3. Make light revisions if you request tweaks within our policy

 

 

We treat your answers as confidential content. We do not publish or share them publicly without your explicit, written permission. If we ever wish to anonymize and use parts of your story for marketing or examples, we will ask first.

 

Data sharing & third parties

 

We may share limited information with:

 

  • Payment processors – to securely process your payment

  • Email and hosting providers – to send your files and run the website

  • Analytics tools – to understand general usage (aggregated, not to identify you personally)

 

 

These providers are only allowed to use your data as needed to deliver their services to us (for example, payment processing or email delivery).

 

Data security

 

We take reasonable technical and organizational measures to protect your information from unauthorized access, loss, or misuse. However, no system can be guaranteed 100% secure, and you share information at your own risk.

 

How long we keep your data

 

We keep:

 

  • Order and contact information for as long as needed for accounting, legal, and customer support purposes.

  • Questionnaire answers and narrative files as long as reasonably necessary to:

    • Deliver and maintain your narrative

    • Handle revision requests

    • Improve our products (in anonymized or aggregated form, where possible).

 

If you want us to delete your questionnaire data or narratives, you can contact us at [your privacy/support email]. We will honor deletion requests where we are not legally required to retain certain records.

 

Your choices and rights

 

Depending on where you live, you may have the right to:

 

  • Access the personal data we hold about you

  • Request corrections or updates

  • Ask us to delete certain information

  • Opt out of marketing emails at any time (via the unsubscribe link or by contacting us)

 

 

To exercise any of these rights, or if you have questions about this Privacy Policy, email us at:

 

dan@soulvayalabs.com

 

We may update this policy from time to time. When we do, we’ll adjust the “Last updated” date and, where required, notify you of material changes.

 

 

Last updated: 11/17/2025

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